Shipping & FAQ

Shipping

Our current lead time for order shipment is 1-5 business days.

Orders of $25 or more qualify for free shipping.

Depending on the items in each order, we ship via USPS Ground Advantage, USPS Priority Mail or UPS Ground. Shipping transit time for all orders is 1-5 business days.

International Orders

We are happy to ship internationally! Our website checkout is only enabled for shipping addresses in the United States, so if you’d like to ship to a different country please send us a message with the item(s) you’d like to order and your shipping address. We’ll respond with a shipping quote and if you decide to proceed, we’ll send a PayPal Invoice to complete the order.

Returns

All items can be returned within 14 days of purchase. Please contact us if you’d like to make a return and we will provide you with a return shipping address. Customers are responsible for return shipping costs.

FAQ

How do your stands work?

Our stands are modular and pegs and bases are sold separately. You can purchase any combination of pegs and bases that works for you. If you’d like a stand that holds both a Bb Clarinet and an A Clarinet, you would buy 2 Bb/A Clarinet pegs and 1 of any of our bases.

Can I use old pegs with your new bases? Or new pegs with an old base?

Yes! All of our old and new pegs and bases are interchangeable. All of our threading is 1/4-20.